Privacy policy

The Quick Version (TL;DR)

At Must Be Nice, we value your privacy as much as your grind. We only collect the data necessary to process your orders, communicate with you about your gear, and ensure your Private Label custom designs come out perfect. Your uploaded files are used strictly for production and quality checks. We don’t sell your data to third parties—we just use it to get your "uniform" to your door.

Full Legal Policy

Must Be Nice ("we", "us", or "our") operates this store and website to provide you with a curated shopping experience (the "Services"). Powered by Shopify, this policy describes how we collect, use, and disclose your personal information when you visit, make a purchase, or interact with us.

1. Personal Information We Collect Depending on how you interact with the Services, we may collect:

  • Contact Details: Name, billing/shipping address, phone number, and email.

  • Financial Information: Payment confirmation details (processed securely via Shopify; we do not store full card numbers).

  • User-Generated Content: Images, logos, or graphics uploaded for Private Label orders, including any design notes provided.

  • Transaction Information: Items viewed, carted, or purchased.

  • Technical Data: Device info, IP address, and interaction data via cookies.

2. How We Use Your Information

  • Order Fulfillment: To process payments, manage shipping, and print your custom designs.

  • Quality Assurance: To contact you (by the next business day) if a Private Label upload requires adjustment or clarification.

  • Communication: To provide customer support and updates on your order status.

  • Marketing: To share new drops or promotions (only if you’ve opted in).

3. Sharing Your Information We do not sell your personal information. We share data only with essential partners:

  • Shopify: Our platform provider.

  • Service Providers: Payment processors, fulfillment centers, and shipping carriers.

  • Legal Compliance: If required by law or to protect our rights.

4. Data Retention We keep your personal information and uploaded design files only as long as necessary to fulfill your order, provide customer service, or comply with legal obligations.

5. Your Rights & Choices Depending on your location, you may request to access, correct, or delete your personal information. You can opt out of marketing emails at any time using the "unsubscribe" link.

6. Contact Us For questions regarding your privacy, please reach out to: Email: info@mustbeniceclothing.ca